Shipping Policy – Kitchovo

At Kitchovo, we are committed to delivering your order quickly, safely, and with complete transparency. Please review our shipping policy below before placing your order.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
During busy seasons or promotional events, processing times may be slightly longer.

Estimated Delivery Time

We proudly ship to customers across the United States.

Estimated Delivery: 5–10 business days

Delivery times may vary depending on your location, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number.

Tracking information may take 24–48 hours to become active after your package has been dispatched.

Shipping Costs

We offer Free Shipping on all orders within the United States.

There are no hidden shipping fees at checkout.

Incorrect Shipping Information

Please make sure your shipping address is accurate before completing your purchase.

Kitchovo is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Delayed Deliveries

While we do our best to ensure your order arrives on time, shipping delays may occasionally occur due to weather conditions, holidays, customs, or carrier-related issues that are beyond our control.

We appreciate your patience and understanding in these situations.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible.

Our support team will work with the shipping carrier to help resolve the issue promptly.

Need Assistance?

If you have any questions regarding your shipment or need help tracking your order, our support team is always here to help.

Email: support.kitchovo@gmail.com

Shipping policy